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Christmas at Touchwood

Christmas at Touchwood

Santa is back in residence this year at his enchanted Christmas grotto. He’s eagerly waiting to receive wish lists and will even have an early gift for your little ones. Be sure to book online so the elves can reserve your space.

The Grotto is located in Jubilee Walk.

Sensory Friendly sessions available on 29th November, and 6th, 13th and 20th December. See options on booking calendar.

  • Please note that this is a ticket only event, all children who wish to visit Santa are required to pre-purchase a session ticket. A babe in arms (up to 18 months) is welcome to join their paying siblings and meet Santa for free. However, please note that if a gift is required, a standard entry charge will apply.
  • Please make your way to the Grotto on Jubilee Walk and present your booking reference or eticket to a member of Santa’s team. Advanced booking is recommended to avoid disappointment, as we have limited spaces and key dates sell out quickly. Children must remain under the care and supervision of an adult for the full duration of the event.
  • If a session is shown as ‘Sold out’ – we are sorry, there will be no more tickets available for that time either to pre-purchase or on the day. Occasionally we may have unbooked sessions that are available as ‘on the day drop ins’, enquire on the day at the Grotto.
  • Our sensory friendly sessions are designed for visitors with sensory needs. If you require any special assistance or requests during your visit to the Grotto, please let our elves know before entering, and they will do their best to make your meeting magical.
  • A gift is included for each booked ticket within the entry price when visiting Santa.
  • Please be advised that cancellations and refunds are not permitted. However, bookings may be rescheduled subject to availability. Any proceeds from unused tickets will be donated to our chosen charity, Little Hearts Matter. Due to event guidelines, we will not be able to accommodate your session if you arrive late, and the next session has begun.

Click here to book a time to see Santa at Touchwood this Christmas

CHRISTMAS LAUNCH PARTY
Saturday 22nd November
The celebrations begin with our Christmas Launch Party hosted by DJ Mark! Join Santa and a very special Dame as they light up Touchwood with a spectacular Christmas lights switch-on from 4pm. Take part in the Tornado challenge to try and win yourself a prize, plus keep your eyes peeled for Yeti and the Explorer as they wander the centre spreading wintery mischief and cheer.Please note this is a free event, and does not require booking.

 

THE GRINCH IS BACK

Saturday 29 November, Saturday 13th December, Monday 15th December

The mischievous Grinch will be back at Touchwood once again and is taking over the whole of Touchwood…..get ready as you never know where he will pop up! Please note this is a free event, and does not require booking. The Grinch will be roaming around Touchwood, and will not be taking over the grotto.

JUNGLE BELL THE REINDEER

Sunday 7th December

Say hello to our friendly, four legged festive guest. Please note this is a free event, and does not require booking.

THE CHRISTMAS CRACKERS
Sunday 21st December
Roaming entertainers bringing jokes and festive fun to shoppers.Please note this is a free event, and does not require booking.

Click here to enter our competition to win a £50 Touchwood Gift Card (closing date 7 November)

Event website
 

Date And Time

22 Nov 2025 to
24 Dec 2025
 

Location

Touchwood Shopping Centre, Solihull
 
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